Privacy Policy
Last updated: January 2025
1. Introduction
FileNotch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file sharing service and macOS application.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your email address and authentication credentials. If you subscribe to our Pro plan, we collect payment information through our third-party payment processor.
2.2 File Data
When you upload files, we store the file content, filename, file size, and metadata necessary to provide the service. Files are stored securely and automatically deleted after their expiration period.
2.3 Usage Data
We collect information about how you use our service, including upload/download counts, timestamps, and general analytics to improve our service.
3. How We Use Your Information
- To provide and maintain our file sharing service
- To process your transactions and manage your subscription
- To send you service-related communications
- To detect, prevent, and address technical issues or abuse
- To comply with legal obligations
4. Data Security
We use commercially reasonable efforts to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. WE CANNOT AND DO NOT GUARANTEE THE SECURITY OF YOUR DATA. You upload and share files at your own risk. We are not responsible for any unauthorized access, data breaches, or loss of data.
5. Data Retention
Uploaded files are automatically deleted after their set expiration period (ranging from 1 hour to 30 days depending on your plan). Account information is retained until you delete your account or request deletion.
6. Third-Party Services
We use third-party services for hosting, payment processing, and analytics. These services have their own privacy policies and we have no control over their practices. We are not responsible for the privacy practices of any third-party services.
7. User Content Disclaimer
We do not review, verify, screen, or endorse any content uploaded by users. Users are solely responsible for all content they upload and share. WE ARE NOT RESPONSIBLE FOR ANY USER CONTENT, INCLUDING BUT NOT LIMITED TO ILLEGAL, HARMFUL, OFFENSIVE, OR INFRINGING CONTENT. If you download files from our Service, you do so entirely at your own risk.
8. Your Rights
Depending on your location, applicable laws may grant you certain rights regarding your personal data. You may contact us to inquire about your data rights. We will respond to requests as required by applicable law, but we make no guarantees regarding the extent of rights available to you.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. By using the Service, you consent to the transfer of your information to countries outside your country of residence.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective immediately upon posting. Your continued use of the Service constitutes acceptance of any changes. It is your responsibility to review this policy periodically.
12. Disclaimer and Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FILENOTCH DISCLAIMS ALL LIABILITY FOR ANY LOSS, DAMAGE, OR HARM ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO ANY DATA BREACHES, UNAUTHORIZED ACCESS, LOSS OF DATA, OR EXPOSURE TO HARMFUL CONTENT. YOU USE THE SERVICE ENTIRELY AT YOUR OWN RISK.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@gnomeapps.com